How to Whitelist IdealRaw Emails

Want to make sure you’re getting all of our awesome content, deals, giveaways, and more in your email inbox?

Here’s a quick guide to follow to show you how to whitelist the IdealRaw emails, so you can stay up to date with all the cool news going on!

IdealRaw Email Whitelist Instructions

Your providers do the best they can to keep spam out, but sometimes the systems they
use mistakenly catch good mail along with it.

So- We ask that you add us to your trusted list of senders, contacts or address book.
All also known as “Whitelisting.”

If you do not see an email fromIdealRaw in your
Inbox, my email may have mistakenly been sent to your spam folder.

Please open your spam folder and if you find an email from IdealRaw open it and mark it as “Not spam”

NEXT: Click on the providers or software you use to see how to make sure you
get the mail from support@idealraw.com you have asked for.


Is your email client or spam filter not listed?

If IdealRaw is being filtered, try adding
support@idealraw.com to your Address Book or Contact list.

If messages continue to be sent to your junk folder contact your ISP or spam
filter application support and ask how to whitelist


To make sure our email gets delivered to your Inbox, you must add IdealRaw to your contacts list.


If you do not readily find an email from IdealRaw

Please check your Gmail Spam Folder:

  1. – If you see the email from IdealRaw:
    Open the Email.
  2. – Click the button on the toolbar, labeled Not spam

Next please, add Trainer Lindsey | IdealFit to your Contacts list:


(2 minutes ago)

  Filter messages like these
  Add IdealRaw to Contacts list
  Delete this message
  1. – Open the email from IdealRaw.
  2. – Click the drop down arrow next to “Reply” in the upper right side the
    email from header.
  3. – Click the “Add IdealRaw to Contacts
    List” from the list that appears.
  4. – If IdealRaw does not appear in the
    dropdown list? Then you probably have already added IdealRaw to Contacts.

Gmail Mobile App

– If you are using the Gmail Mobile App on your mobile device, please open the
app now.


If you are using Gmail Tabs such as “Promotions” please open your Promotions tab
in Gmail.

If you do not find an email from IdealRaw,
please check the Spam Folder:

    1. When you find the email from IdealRaw
    2. Tap the
      menu icon – top right.
    3. Then select Move to.

Screenshot of the Gmail App dropdown menu

    1. Then select Primary from the list.

Screenshot of the Gmail app move to menu


This way you will always see IdealRaw in your
Primary Inbox tab…

NOTE: My Preferred Folder does not exist by default in Gmail. It
is there as an example only since custom folders must be created by the user.

Gmail Tabs

– If you are using Gmail Tabs such as ‘Promotions’ please open your Promotions
tab in Gmail.


    1. – If you find an email from IdealRaw in
      your Gmail Promotions tab:
    2. – Grab and drag my email to the Primary Inbox Tab.
    3. – After doing so, you will receive an alert like the one below at the top
      of your Gmail toolbar.


The conversation has been moved to “Primary”
Do this for
future messages from support@idealraw.com? Yes


  1. – Click Yes in the yellow alert box at Gmail.
  2. – This way you will always see IdealRaw
    in your Primary Inbox tab…

Yahoo icon

Yahoo! Mail

If you have not received an email from IdealRaw

Check your Spam Folder. If you see an email from IdealRaw:

  1. – Please open the email.
  2. – Next click the Not Spam button on the top toolbar.

To ensure delivery: Create a filter to automatically send email from IdealRaw to your Inbox.

  1. – Move your mouse over or tap the Gear icon in the top
    right navigation bar.
  2. – Select Settings from the list that drops down.
  3. – Choose Filters located on the left side of the page.
  4. – Click the Add button on the Filters page.
  5. – Create a name such as Whitelist in the Filter
  6. – In the From field leave the default
    contains selected.
  7. – Enter our email address support@idealraw.com in the text
    box next to Contains…
  8. – Choose the destination folder to which you would like the message
    delivered. For example: Inbox.
  9. – Click or tap Save…
  10. – You will see in the next screen -Deliver to Inbox if
    From contains IdealRaw 
  11. – Click or tap Save on this screen.
  12. – You will be returned to your Yahoo! Inbox.

iPhone Mail app icon

iPhone Mail App

iPhone Mail identifies most junk mail (spam) sent to your @icloud.com address or
aliases, but it can mistakenly move email to your Junk mail folder.

Periodically check the Junk folder for email messages that were marked as junk

To indicate that an email message from
isn’t junk:

    1. – Open your Mail app and go to the Mailboxes screen
    2. – Scroll down to the folders area

Screenshot of iPhone mailboxes screen

    1. – Select the Junk folder.
    2. – Find the email from IdealRaw and slide
      it left to see options.

Screenshot of iPhone swipe left screen

    1. – Tap the More button.
    2. – Tap the Mark button.

Screenshot of iPhone move messages screen

    1. – Tap the Mark as Not Junk button.

Screenshot of iPhone mail not junk screen

The message is moved to your Inbox. Subsequent email messages from IdealRaw will no longer be marked as junk.

By default, messages in the Junk folder are deleted after 30 days so be sure to
check it often to whitelist relevant email.

Outlook Mobile App

– To add IdealRaw to your list of Focused
on the Outlook App…


Please open the mobile Outlook app on your Android, Microsoft or iPhone:

Then open the email from IdealRaw:

    1. – Click the dropdown menu Screenshot of Outlook App dropdown button on the top right of
      your Inbox.
    2. – On the menu displayed tap Move to Focused Inbox

Screenshot of Outlook App dropdown menu

    1. – Select the Move this and all future messages button.

Screenshot of Outlook App move to screen

  1. – Tap Move
  2. Now all future messages from IdealRaw
    will appear in your Focused Inbox

You can also remove unwanted emails from your Focused Inbox as
well by repeating this process in your Focused tab.

Outlook 2003, Outlook 2016 and Outlook Office 365

– To add IdealRaw to your list of “Safe
senders” on Outlook:


  1. – Right click our email in your Inbox email list pane.
  2. – On the menu displayed move your mouse over or tap Junk
  3. – Click or tap on Never block sender in the menu that
    rolls out.
  4. – The resulting popup will say:
  5. – “The sender of the selected message has been added to your Safe Senders
  6. – Click OK

To add sender to address book:

  1. – Open the email
  2. – Right click on the from address
  3. – Choose Add to contacts option


Outlook Office 365


Inbox by Gmail icon

Inbox by Gmail

To make sure our email gets delivered to a preferred folder or your choice in
Inbox, you must add IdealRaw to your
preferred folder, or a folder of your choice.

NOTE: “My Preferred Folder” is a demonstration. You must create your own My
Preferred Folder by clicking + Create New yourself.

If you do not readily find an email from IdealRaw in one of your Inbox bundles…

Please check your Inbox Spam Folder or your Promotions

    1. – When you see the email from IdealRaw:
      Open the Email.
    2. – Then click the Screenshot of Inbox by Gmail icon icon.
    3. – Next please add IdealRaw to your My
      Preferred Folder.

Screenshot of Inbox by Gmail

  1. – If you have not already created a My Preferred Folder, you may do so by
    clicking + Create new…
  2. – You may also move IdealRaw to any
    folder of your choice.


Previously “Hotmail”, “Live”, “Windows Live” and “MSN”…

In the new Outlook.com you must click the Wait it’s safe link if
you find emails incorrectly identified as spam.

Entering the email contact in the address book or contacts no longer whitelists
the sender.

To ensure messages from specific email addresses are not sent to your Junk Email
folder, you can do one of two things:

  1. – Check the Junk folder. If you see the IdealRaw email in your Inbox
  2. – Open the email from IdealRaw
  3. – Click the “Wait it’s safe” link

Mark Sender as “Wait it’s safe!

IdealRaw (support@idealraw.com)
To: you@outlook.com

Microsoft SmartScreen marked this message as junk and we’ll delete
it after ten days.
Wait, it’s safe! | I’m not sure. Let me check


Manually Add to Safe List

  1. – Click gear the icon on the top right.
  2. – Select Options in the drop down list.
  3. – On the Options page under Preventing junk email
    click Safe and blocked senders
  4. – Click the link Safe senders on the next page.
  5. – Enter the email address support@idealfit.com in
    the text box.
  6. – Click Add to list
  7. IdealRaw will now be added to
    your list of Safe senders
  8. – Emails added to your Safe senders will not be
    delivered by mistake to your Junk folder.

AOL Webmail

To make sure our email gets delivered to your AOL Inbox- Please complete
these two steps…


If you find IdealRaw in your spam

  1. Right click the email.
  2. Click “Not spam” in the resulting list.

Add support@idealraw.com to your Address Book:

  1. – Open the email from IdealRaw
  2. – Click the show details link next to IdealRaw in the From field.
  3. – Move your mouse over or tap support@idealrawt.com
    to show the menu.
  4. – Click or tap Add contact in the menu displayed.
  5. – Add IdealRaw to the name
  6. – Click Add contact

Email from that Domain will now be delivered straight to your Inbox.


Please log into your Xfinity account and select your Comcast webmail:


  1. Should you find an email from IdealRaw in your spam folder:
  2. Open the email.
  3. Click the  No icon Spam (not spam) icon on the top toolbar.

Next please, add IdealRaw to your
address book:

    1. – Please open the email from IdealRaw.
    2. – Click on the button at the top left of the email that says:


+ Add to Address Book


  1. – That will open your edit contact screen.
  2. – Then click Save and you’re all done.

If you are not receiving email at EarthLink, there are two actions you
can take.


  1. – Check Suspect Email folder
  2. – Add IdealRaw to your address

With EarthLink, if you have SpamBlocker turned on, suspect messages are
automatically send to your Suspect Email folder if the Domain is not in
your address book.

Suspect Email Folder:

  1. – While in the Suspect Email folder, if you see
  2. – Select the Move to Inbox and Add Contact option
    from the drop down menu.
  3. – This will add support@idealraw.com to your
    Address Book for future email delivery assurance.

Address Book Inclusion:

  1. – Open the email.
  2. – Click Add to Address Book in the email header.
  3. – Use the Address Book Editor to verify the sender’s contact
    details and click save.
  4. – Fill in support@idealraw.com as the email
    address of the sender.
  5. – Any mail sent with the same Domain (right of the @ sign) will now
    be delivered to your Inbox.


AT&T no longer maintains their own inbox.

Instead you can find your AT&T emails at Att.Yahoo.com

Please follow the Yahoo instructions for whitelisting an ATT.net email

Click or Tap here, to scroll to the
Yahoo instructions…

Mozilla Thunderbird

Please open your Thunderbird email client:


If an email from IdealRaw appears in
your Junk Folder:

Please mark that message as Not Junk.

Next, please add IdealRaw to your
Address Book:

  1. – Click the Address Book button.
  2. – Make sure the Personal Address Book is
  3. – Click the New Contact button.
  4. – Under the Contact tab, copy and paste the “From”
    address, support@idealraw.com into the email text
  5. – Click OK.

Security Software

Norton AntiSpam

This problem may happen if support@idealraw.com is
accidentally added to the Blocked List.

To remove the support@idealraw.com from the Blocked

  1. – Start your Norton product.
  2. – Click Settings.
  3. – Depending on your Norton product, do one of the following:

For Norton 360:

  1. In the Settings window, under Detailed Settings, click AntiSpam.
  2. On the Filter tab, next to Blocked List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message
  2. Under AntiSpam, next to Blocked List, click Configure.
  3. – In the Blocked List window, select the item that you want to
    remove, and then click Remove.
  4. – Click Apply, and then click OK.
  5. – If you do not find support@idealraw.com in the
    Blocked list, go to next step.

To add support@idealraw.com to the Allowed List:

  1. – Start your Norton product.
  2. – Click Settings.
  3. – Depending on your Norton product, do one of the following:

For Norton 360:

  • In the Settings window, under Detailed Settings, click AntiSpam.
  • On the Filter tab, next to Allowed List, click Configure.

For Norton Internet Security:

  1. In the Settings window, on the Network tab, click Message
  2. Under AntiSpam, next to Allowed List, click Configure.
  3. – In the Allowed List window, click Add.
  4. – In the Add Email Address window, from the Address Type drop-down,
    select the address type.
  5. – Add support@idealraw.com, and then click OK.
  6. – In the Allowed List window, click Apply, and then click OK.

McAfee Products

While McAfee has removed spam protection in the latest Anti-Virus
software- You may still have a version that offers spam filtering.

    1. In order to add IdealRaw to the
      friends whitelist, please open McAfee and click on Web &
      Email Protection
    2. Then click on Anti-Spam

There you can see various settings. You can change the spam
protection level, change filter settings, etc.

  1. Click on Friends list
  2. – Please add support@idealraw.com to your “Friends
    List” to always allow emails from IdealRaw.

Trend Micro

If you received an email message that was incorrectly moved to the Spam
Mail folder by the Anti-Spam Toolbar you can prevent this from occurring
in the future.

The Anti-Spam Toolbar detects spam by looking for certain keywords in the
email’s subject or body. Occasionally, it may detect what you consider
legitimate email as spam.

To prevent this from occurring you can do either of the

  1. – Add the IdealRaw to the list
    of Approved Senders.
  2. – Decrease the Spam Email Filter Strength.

Note: You can also select the email and click Not Spam
to report it to Trend Micro. However, this feature serves only as a
reference to their spam database, and it may not have an effect on how
the toolbar detects spam.

Add the sender to the list of Approved Senders:

  1. – Open Microsoft Outlook.
  2. – Click the Spam Mail folder then select the legitimate email
    detected as spam.
  3. – Click Approve Sender on the toolbar.
  4. – Click Yes when the confirmation message appears.

Decrease the Spam Email Filter Strength:

  1. – Open Microsoft Outlook.
  2. – Click Trend Micro Anti-Spam then click Settings.
  3. – On the Spam Filter tab, move the slider bar to select a lower
    filter strength.
  4. – Click OK to save your settings.


Spam Filters

Cloudmark SpamNet

Cloudmark filters email based on content footprints. To assure our email
has not been mis-identified as spam:


  1. – Select Cloudmark | Options… from the Cloudmark SpamNet toolbar
    in Outlook.
  2. – Click Advanced.
  3. – Go to the Whitelist tab.
  4. – Click the Add button.
  5. – Type: support@idealraw.com
  6. – Click OK.
  7. – Click OK.
  8. – Click Yes.
  9. – Click OK.


Sanebox is not a filter, but a filtering system trained by you.

  1. – Open your Webmail or Gmail where you use SaneBox.
  2. – Open your @SaneLater folder.
  3. – If you find an email from IdealRaw or an email from
    support@idealraw.com in @SaneLater…
  4. – Please drag my email to your Inbox folder.
  5. – By doing this you will always get our great content in your Inbox
    from now on!

Spam Assassin

Spam Assassin is usually administered by your server admin. Please
contact your admin and request that he or she:


  1. – Add the following entry to your user_prefs file, which is found
    in the .spamassassin subdirectory on your web/mail server
  2. whitelist_from support@idealraw.com
  3. – Save the user_prefs file or move the updated copy to your
    .spamassassin subdirectory.

Barracuda Networks

Occasionally, Barracuda Spam Firewall will mark a legitimate message as
spam. There are two methods to whitelist email senders.

Whitelist Quarantined Senders:

  1. – Open your email client. Barracuda should send you a summary each
    day listing quarantined items. Choose the most recent Barracuda
    email message.
  2. – Locate the email from IdealRaw and the sender email address
    that you do not want quarantined in the future. Click on the word
    “Whitelist,” which is in green print to the right of the email
    title. This will open your list in a web browser.
  3. – Click the box to the left of the email that you would like to
    whitelist. At the top of the page, click “Whitelist.” Barracuda will
    not block or quarantine the sender whose email address appears on
    the whitelist.

Whitelist Senders and Domains:

  1. – Open your web browser. Navigate to your company’s Barracuda
    firewall homepage.
  2. – Click on the Block/Accept tab.
  3. – Choose “Sender Domain Block/Accept.” Enter the Domain name from
    support@idealraw.com to whitelist. For example, you
    can enter aol.com to allow all AOL addresses.
  4. – You may enter a comment to remind you why you allowed this
    Domain. Click “Add.”
  5. – Click your mouse on the “Email Sender Block/Accept” tab. Enter
    the email address of an individual sender that you want to
    whitelist, such as “support@idealraw.com
  6. – Include a comment. Click “Add.” In the future, Barracuda will not
    block emails from this sender.

Most Used Spam Filters



Highlight the email from IdealRaw with
the email address support@idealraw.com to Whitelist.

Click “More” in the SPAMfighter Toolbar and select “Whitelist”.

Here you can choose if you want to Whitelist the email address support@idealraw.com
or the whole Domain.

To be sure that all emails from people in your Outlook contacts get
through to you, you can import and Whitelist them.

To do this, follow these steps:

  1. – Click “More” in the SPAMfighter toolbar.
  2. – Then “Options”
  3. – Then “Filter settings”
  4. – Then “Blacklists & Whitelists”
  5. – Then “Whitelist email address”
  6. – Then “Import”.
  7. – Select your ‘Address Book’ and click on “Check all”
  8. – Click “Add”
  9. – Click “Apply”

If you get a pop-up box offering you to upgrade to SPAMfighter Pro, it is
because you have exceeded the limit of 100 addresses. You can fix this
by buying SPAMfighter Pro or by deleting some of the addresses in your
Black/White list. If you want to delete addresses, please go to:

  1. – Click More” in the SPAMfighter toolbar.
  2. – Then “Options”
  3. – Then “Filter settings”
  4. – Then “Blacklists & Whitelists”


Mail Washer

  1. – Click Tools, then Blacklist & Friends.
  2. – Click Add… on the right, the Friends list side.
  3. – Make sure Plain email address is selected.
  4. – Type: support@idealraw.com
  5. – Click OK.
  6. – Click OK.


  1. – Open ChoiceMail
  2. – Click on the Senders tab
  3. – Choose “Approve another Sender”
  4. – Type in the sender email address
  5. – Click on OK


Spam Sleuth

  1. – Select File, then Configure.
  2. – Go to the Friends category.
  3. – Make sure Active is checked.
  4. – Type: support@idealraw.com on a line by itself
    in the entry field.
  5. – Click OK.

IdealRaw is in no way associated with any of the
brands, websites or applications quoted here. All Trademarks ® are the
property of their respective owners.

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Lisa Danielson

Vegan Nutritionist

Major advocate for all things green and vegetarian. With the nickname “Veggie Lisa”, I am here to help you love veggies as much as I do! With my tips and tricks for preparing delicious veggies, you’ll never think plants are boring again.

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